Download Advances in Librarianship, Volume 29 (Advances in by Danuta A. Nitecki, Eileen G. Abels PDF

By Danuta A. Nitecki, Eileen G. Abels

Seriously acclaimed considering that its inception, "Advances in Librarianship" remains to be the fundamental reference resource for advancements within the box of libraries and library technological know-how. Articles released within the serial have gained nationwide prizes, comparable to the Blackwell North the United States Scholarship Award for the exceptional 1994 monograph, article, or unique paper within the box of acquisitions, assortment, improvement, and comparable parts of source improvement. All components of public, collage, collage, fundamental and secondary faculties, and specific libraries are given updated, serious research via specialists engaged within the perform of librarianship, in instructing, and in study.

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More research on these questions is needed. Pyati suggests that reference librarians in libraries serving multilingual communities need to have increased cultural sensitivity and should have a training program to help them develop the intercultural aspects of the reference interview. Ross et al. (2002) oVer other specific suggestions for reference librarians working with patrons for whom English is a second language, including avoidance of jargon and negative questions, using simple, clear sentences, checking often for comprehension and using visual aids ( pp.

Information literacy is also linked to 42 G. J. Leckie and L. M. Given concerns about the growth of the digital divide (Hargittai, 2002a; Julien and Boon, 2003) since those who do not have information literacy skills are less able to find and retrieve digital information. As to the role of public librarians in information literacy, Harris (1992) found that public librarians were far more ambivalent about information literacy than academic librarians. At the time, there was very little agreement among public librarians surveyed as to whether public librarians ought to have an instructional role at all or whether they should concentrate on information provision (Harris, 1989).

Conducting a good reference interview, however, does not in itself guarantee a successful transaction, although it certainly will go a long way towards that goal. One of the primary reasons why diYculties arise within the reference interview has to do with the very nature of communication between people, in this case a librarian and a patron. Dewdney and Michell (1996) took a look at several hundred communication mishaps at the reference desk that were reported by librarians and found a number of diVerent kinds of common communication problems, which they organized into classes depending on their severity.

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